FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

What is ALOe Creations, LLC?
- ALOe Creations, LLC is a Christian-based clothing and design business focused on faith-inspired apparel for kids, parents, and families. We also offer print-on-demand products, downloadable digital creations, and custom design services.
Where can I shop for ALOe Creations, LLC products?
- You can shop our collections on our website: https://www.aloecreationsllc.com
Do you offer custom designs?
- Yes! If you have a custom request, please contact us, and we will create a unique design for you. Once completed, we will add the product to our website for ordering.

ORDERING & SHIPPING

4. How long does it take to process my order?

5. How long does shipping take?

Shipping times vary based on location and shipping method selected at checkout. On average:
- Standard shipping: 5-7 business days
- Expedited shipping: 2-3 business days

6. Do you ship internationally?

At this time, we primarily ship within the U.S. Please check our website on international shipping.

7. How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking information.

RETURNS & EXCHANGES

8. What is your return policy?

We accept returns or exchanges within 14 days of delivery for unused, unworn items in their original condition. Customized or digital products are non-refundable unless there is a defect.

9. How do I request a return or exchange?

To initiate a return, contact us at aloecreations88@gmail.com Please include your order number and reason for return.

CUSTOM DESIGNS & DIGITAL PRODUCTS
10. How do I request a custom design?

You can request a custom design by contacting us through our website or email. Let us know your idea, and we'll work with you to create something special!

Due to the nature of digital products, all sales are final. However, if you experience any issues with your download, please contact us for assistance.

Yes! If you are interested in wholesale pricing or bulk orders for events, please reach out to us for details.

Yes, we love partnering with like-minded individuals who align with our mission. Contact us for collaboration inquiries.